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Medical Professionals

Berlin Heart is your partner during the entire VAD therapy: from choosing the right system, through implantation, to postoperative management for your patients.


Support at all times

We support you individually in establishing your VAD program. In order to answer your questions about our products and the treatment of your patients, we are available for you anywhere in the world around the clock. Our team which has years of clinical experience is at your side at all times.

Our goal is to assist you individually and at any time in the VAD therapy of your patients with our systems.



For all questions concerning our products and the VAD therapy, you can contact our Clinical Affairs team directly via our 24-hour hotline:

+49 30 8187 2772

Implantation support

In the event of an implantation, our Clinical Affairs team will assist you long before the actual surgery takes place. The team shall advise you in patient selection as well as the choice of the appropriate VAD system for the optimal treatment of your patient. If you request so, we can also support you directly in the operating room during the implantation.

We not only support you during surgery, but also during the early post-operative phase on site. We provide assistance in the first days of post-operative care with the most up-to-date methods of clinical care for your patients. In addition, we also provide training for staff involved in caring for the patients. During this training we shall provide the basics of how to deal with patients and manage the VAD system. In doing so we shall address any questions you have and provide practical advice on application. The provision of concrete tips and solutions for problem situations should make it easier for you to care for your patient.

Our goal is to achieve an optimal patient care with you and to consolidate your knowledge about the Berlin Heart product you are using.